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Morocco-based Bank of Africa boasts a long and storied history as a leading lender to regional small and medium-sized enterprises. Last year, it secured a €50 million credit line from the European Bank for Reconstruction and Development to increase financing for SMEs across the continent.

Societe Generale has accelerated its transition and is using important mandates to convince its internal and external audiences alike.

Belgium-based KBC’s Bulgarian unit formally merged with former Raiffeisen International Bank subsidiary United Bulgarian Bank (UBB) in 2023, creating the country’s biggest bank. KBC had completed the legal acquisition of RBI’s operations in Bulgaria in 2022. Most of the synergies of the merger were, therefore, far from being realised in 2023 as the operational integration was only just beginning.

The definition of excellence in these Euromoney awards is multifaceted. Sometimes the best bank is the one that has innovated and changed the market, sometimes the momentum in the market deserves recognition and at other times the player that dominates in terms of scale and profitability is the winner. It’s not often all three, but in Brazil, Nubank has revolutionized the retail banking market while enjoying unprecedented growth that has begun to feed – thanks to its highly efficient operating model – into operational leverage that is driving market-leading profitability.

Awash Bank greatly expanded its digital solutions last year, achieving high levels of engagement across mobile and internet banking.

Getting M&A right in Africa is not easy – big-ticket transactions are rare, and deal flow tends to come in fits and starts – but Standard Bank has got it down to a fine art.

There are many reasons why Citi wins this year’s award for Asia’s best digital bank. Above all, the bank has no peer when it comes to investing year after year in cutting-edge digital solutions that benefit all of its clients.

After depositors fled the wreckage of the US regional banks in 2023 and customers started jumping overboard from a sinking Credit Suisse, even more banks could have been dragged into a systemic crisis. But UBS, rebuilt after the global financial crisis as a strong, sustainable and well-managed institution, responded to the rescue call from a fellow G-Sib. It rescued Switzerland as a financial centre, stopped the panic from spreading and struck a good deal for its own shareholders. Credit Suisse was not a gift. The integration will be tough. But UBS has got off to a good start and could soon relaunch its own growth story.

Scotiabank is delivering on the promise of its 2018 acquisition of BBVA’s bank in Chile by consolidating its position as the third-largest private sector bank and is now closing in on second place. The bank closed 2023 with a 14% market share and, according to Fitch Ratings, the best risk rating in the industry. In Chile, Scotiabank enjoyed the highest income growth in the financial system. A combination of fierce cost control and increased digital penetration enabled the bank to generate a 41% efficiency ratio and significant savings. The other side of the balance sheet was also strong: revenues grew 10%. The bank’s operating income grew 9% and its return on equity rose to 12.3%.

CTBC Bank has cemented its position in Taiwan’s best bank over the past year. Driven by its dual track digital innovation and environmental, social and governance (ESG) based transformation, the bank achieved a record net profit of NT$41.3 billion ($1.3 billion) in 2023, with a cost-to-income ratio of 55.16% and a return on equity of 11.9%, the highest among its peers. Revenue and pre-tax profit grew by 16% and 12%, respectively.

It is not normally thought of as one of the banks with a large stronghold on central and eastern Europe. Nevertheless, BNP Paribas still owns relatively large banks in what are, in effect after the 2022 invasion of Ukraine, the region’s two biggest markets in terms of banking: Poland and Turkey.

Raiffeisen Bank is Albania’s best bank this year in recognition of its retail, corporate and treasury banking services, and its strong financial performance during the year. This was demonstrated across product and service enhancements in its main three banking businesses.