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Before contacting the Customer services team, who may not always be the best point of contact for your question, you may find the answer to your query below. If not, contact the customer services team by email (preferred for best service) or call us on +44(0)20 7779 8610.
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Customer Services
Euromoney Institutional Investor plc
PO Box 18083
London
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Customerservices@euromoneyplc.com
Telephone: +44(0)207 779 8610
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Your subscription number appears on the address label of your print copy. It can also be found on your invoice and receipt, it will start with MEM 000
We require all address changes, including individual names and email address to be submitted in writing. This can be via email, fax or by post. Our contact details are as follows:
Customer Services
Euromoney Institutional Investor plc
PO Box 18083
London
EC4V 5JS
United Kingdom
Customerservices@euromoneyplc.com
Telephone: +44(0)207 779 8610
Fax +44(0)207 779 8602
Please state the old address and the new address and most importantly the subscription number to allow us to retrieve and change your details.
Please note, our period to claim a missing issue is within the last 3 cover dates, this is to ensure we have the issues in stock and also so we can look into the distribution. Please contact Customer Services, stating the subscription number, magazine and the cover date of the issue you are missing and we will investigate.
All articles are available on the archive section online, if you wish to purchase a past issue of the magazine, please contact Patrick McCulloch (+44 2895 912905) with the date of the issue you require.
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Your username will be the email address you signed up with. If you have forgotten your password, use the "Forgot Password?" link to request a password reset.
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Subscriptions purchased via the website or our hotline/telesales teams are 'single user' licences, unless otherwise stated. More information on this can be found in our Terms and Conditions. For group subscriptions and multiple user logins, or if you are unsure whether your company holds a group subscription, please contact Patrick McCulloch (+44 2895 912905).
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Each month you will receive your hard copy of Euromoney magazine along with our supplements. You may subscribe for a period of 12 months, 24 months, or 36 months.
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The standard one year rates are £525 / US$920 / €690.
However, you can save on the price of your subscription by signing up to a 2 year subscription and more when you sign up for a 3 year subscription.
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If you wish to speak with someone on our subscription team, contact Patrick McCulloch (+44 2895 912905).
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We welcome comments from our users/readers - please contact us at customerservices@euromoneyplc.com.
To contact a specific journalist or someone who covers a particular market or region, visit the 'about us' page.
For further information on our polls, awards, surveys and rankings, visit the 'Surveys and awards' page.
Euromoney runs a number of polls and surveys each year, some of which are invite-only, and some of which are open to qualified market participants. Please see associated methodologies for each poll of interest. For information on the dates surveys are conducted, please visit the Survey schedule page.
For further information on our polls, awards, surveys and rankings, visit the 'Surveys and awards' page.