ISO 20022 promises smarter payments, faster reconciliation and better data. In the final part of Euromoney’s Countdown to ISO 20022 series we explore how banks are planning to use the rich and structured data to bring enhancements and new services to their clients.

Euromoney today announces the launch of the Transaction Banking Awards, a new global programme recognising outstanding performance, innovation and impact across the full transaction banking value chain – from global banks to agile fintechs, to the software providers powering them behind the scenes.

As the ISO 20022 transformation gathers pace, this instalment in our series examines the vast technology investments and system upgrades banks have made to realise its full potential. We track the readiness journeys of JPMorgan Payments, Citi, BNY, Scotiabank, Lloyds and BNP Paribas.

Head of transaction services and trade at NatWest, Ritu Sehgal sits down with Euromoney to explain her blended approach of cutting-edge technology and human touch to understand client needs, build trust and deliver at the UK bank.

Raphael Barisaac, UniCredit’s global head of payments and cash management, shares with Euromoney the bank’s strategic shift, how its value proposition sets the bank apart and his views on the ever-changing payment landscape.

Euromoney talks with Matt Burns, Lloyds Banking Group’s new co-head of the Transaction Banking Solutions team, who is leading the charge in creating a more client-centric and innovative business. From integrating siloed teams to developing ground-breaking solutions, Burns shares his vision for the future of Lloyds and the industry.