SME & Retail Banking
Learn practical approaches to maximise your sales and investment strategy in Retail and SME banking from experts with a wealth of industry experience.
Euromoney’s SME and retail banking courses will provide you with a comprehensive understanding of the ever-changing retail banking landscape so you can make better investment decisions and effectively minimise risk. Using a range of learning techniques, they explore the risks and rewards of lending to SME customers and examine the latest strategic management techniques for professionals in these markets.

Popular Courses
Restrict Your Travel. Not Your Training
Attend our industry-leading SME and Retail Banking courses or masterclass from the comfort of your home or office. Our courses are attended by the world’s top investment and corporate banks. Take a look today and click on the course name to find out more.
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Euromoney Learning On-Demand
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Euromoney Learning On-Demand is a comprehensive, high quality and engaging video learning platform covering all areas of banking and finance from fundamental concepts to advanced theory
Euromoney Learning On-Demand is a comprehensive, high quality and engaging video learning platform covering all areas of banking and finance from fundamental concepts to advanced theory
Demo Videos
Public Course Testimonials
There is no-one better to tell you how good our public courses are than those who attended them. From enhancing your bank's growth and revenue opportunities to developing new products, services and packages for a variety of SMEs, our courses will help you optimise performance in a fast-changing environment.
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Why do previous attendees love this public course?Very interactive... I have a better understanding of segmentation, pricing and SME Banking
- Head of SME Banking
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What do previous attendees think of this public course?The training is very relevant and appropriate in this era of intense competition in the Banking Industry
- Past Attendee
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What do previous attendees think of this public course?Worthwhile and very practical in nature
- Past attendee
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What do previous attendees think of this public course?Extremely interesting and devoted trainer
- Past Attendee
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What do previous attendees think of this public course?Very good animated training, with a good trainer
- Past Attendee
Bespoke, Inhouse Programmes
Take a look at some of the tailored learning programmes we have delivered for our clients and the feedback we have received. Get in touch to discover what we can do for your business.
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An in-house course produced and delivered for SinoPacThe course was clear and well organised
- Manager
- Cash Management and e-Banking
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An immersive in-house programme delivered for Riyad BankThis course helped me think differently about digitalisation and welcome the change
- System Analyst/CRM
- Customer Relationship Management
Meet the Faculty
Find out more about our SME & Retail Banking course instructors.
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Specialism: retail bankingI pride myself in introducing innovative approaches adopted by renowned companies worldwide. My extensive experience helps in the delivery of highly practical and engaging courses.
- Course Instructor
- SME & Retail Banking
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Specialism: SME, private bankingI work with a broad range of banks and financial institutions, helping them achieve their goals in an effective and sustainable way. I have been more than successful in implementing all of that invaluable experience in my courses.
- Course Instructor
- SME & Retail Banking
More From Our Journalists
Euromoney's specialist journalists bring you an authoritative round up of banking. Read more from our team.
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Which banks are the best performers in China's retail banking sector?More from Euromoney
Asiamoney China Retail Banking Awards 2018
China’s retail banks must overcome their own inertia and challenges from fintech if they are to maintain profitability. -
Retail banks need to realise technology is an opportunity, not a threatMore from Euromoney
Retail banking: The real use of digital
Technology is an opportunity not a threat – international retail banks need to realize that. -
If banks want to regain the trust of their SME clients, they have a lot of work to doMore from Euromoney
SME banking: Lessons from history
Have banks finally learned not to hold their customers in contempt?
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Banks have to figure out how to balance digital offering and high-touch serviceMore from Euromoney
Banking: Balancing digital and branch
When the financial crisis hit and retail banks – desperate to cut costs – closed less profitable branches, they did so chiefly in rural towns, or low- to moderate-income (LMI) communities. -
A great example for what happens when fintechs and traditional banks collideMore from Euromoney
Singapore: SMEs are at the heart of the digital challenge
Singapore has become a hothouse for the fintech and banking debate, but can its banks meet the challenge? -
Digitalization will be the main driver of banking evolution in the regionMore from Euromoney
Digital retail: Latin America’s banking revolution
The region’s leading banks produce some of the best numbers in the global industry, and success in retail banking – and a hard-learned approach to risk management – are core; could the growth of digital banking bring a new era of change?
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Banks face their own challenges assisting these unique clientsMore from Euromoney
Taiwan’s challenge: funding SMEs for sustainable growth
Taiwan’s innovative small and medium enterprises make up an essential part of the its economy. But while these resilient businesses can utilize their relatively small sizes to thrive, that size can also prove a hindrance as they struggle with insufficient capital and low financial transparency.