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Banking Fundamentals Academy
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The Banking Fundamentals Academy is made up of 3 individually bookable modules
Banking Fundamentals Academy: 1 - Banking Products and Services
Banking Fundamentals Academy: 2 - Corporate Banking
Banking Fundamentals Academy: 3 - Transaction Banking
Overview
A foundation-level programme to provide participants with an introduction to financial markets and the banking industry. The course will provide insight into the financial system, the structure and role of a bank, funding of a bank and how banks generate income
In addition, the programme will provide insight into the range of products, services and solutions offered to corporate customers.
Finally, the programme will give a robust introduction to the fundamental elements of cash management, securities services and international trade services offered by a bank.
This is a fast-paced course that covers material in a highly interactive way.
Each session will involve case studies and exercises designed to increase participant engagement and cement the key points from the session
Objectives
After completing this course, participants will understand:
- The role, organisation, structure of financial markets and a bank.
- How banks make money and differentiate interest from non-interest income.
- The structure of a bank’s balance sheet and outline why it differs from a corporate balance sheet.
- Why liquidity, capital, and regulation are of critical importance to a bank.
- Understand the structure of a corporate, strategic and reputational risk.
- Review the nature of a corporate’s financial statements and annual report.
- Discuss the various financing solutions both short-term and long-term available to a corporate.
- Examine the techniques of credit analysis and credit pricing.
- Be able to define the role and structure of a corporate treasury function.
- Understand the risks and benefits of liquidity management services.
- Know how to explain the role of a correspondent bank and the services offered.
- Be able to explain the payment and collection services offered by a bank.
- Understand the role of a bank in the process of clearing, settlement, and safekeeping.
- Examine the nature of international trade and the structure of trade finance service offered by a bank.
- Define the trade finance banking solutions available to a corporate customer, such as documentary collections and letters of credit.
- Will gain confidence in conducting both customer and internal meetings in an informed and professional manner
Who should attend this course?
Newly recruited staff within, client-facing, middle office, or back-office functions. Those within legal, compliance, financial control functions, or HR functions.
Prior Knowledge
None required
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The Banking Fundamentals Academy is made up of 3 individually bookable modules and you can read the full course agendas by clicking on the invidual modules on the Oveview tab or below.
The Banking Fundamentals Academy is made up of 3 individually bookable modules
Banking Fundamentals Academy: 1 - Banking Products and Services
Banking Fundamentals Academy: 2 - Corporate Banking
Banking Fundamentals Academy: 3 - Transaction Banking
MODULE 1:
DAY ONE
Understanding the financial system and the role of a bank
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Defining the structure, role, and linkages of the global financial system
- A brief history of banking and answering the question what is a bank?
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Exploring the distinct types of banks
- Retail, commercial, investment, private, and universal banks
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The organisational structure of a commercial bank
- Structure of a bank and the role of each division
- The role of the front, middle and back-office functions
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Traditional banking services vs. modern services
- Reputational risk and corporate governance
Understanding the deposit base and funding of a bank
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Show the account opening process - introductions, references & documentation
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Examine the role of compliance, KYC, AML, CFT and treat of conduct risk
- Examine client confidentiality, the bank’s duty of secrecy and data protection
- Understand contractual life vs behavioural life, ‘sticky deposits’
- Differentiate between retail deposits & business deposits
Case study: Review of selected pages from the bank’s annual report
How a bank generates income
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Outline the process of maturity transformation
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Understand how banks generate income and the different income streams including - net interest income, non-interest income, trading income and other income
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Ways to analyse a bank’s profitability including income diversity
- What is net interest margin (NIM)?
- Examining a bank’s income statement
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Key performance indicators (KPI’s)
Case study: Review of selected pages from a bank’s annual report
Defining risk in banking and banking regulation
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Define the key role and functions of a central bank
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Understand the key risk types facing banks, why and how banks are regulated
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Types of bank risk: credit risk, market risk, operational risk, reputational risk, other risks
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Understand the Basel capital requirements placed on Banks and defining CET 1
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Defining the restrictions placed on a bank regarding leverage, stable funding, and liquidity.
- Regulatory need to maintain high-quality liquid assets (HQLA) for the liquidity coverage ratio
- Capital requirements and Basel III
Key bank performance indicators
- Examine return on assets, return on total equity, loan to deposit ratio, cost income ratio, non-performing loan (NPL) ratio and the capital adequacy ration
DAY TWO
Retail banking overview
- Recognise why individuals come to a bank?
- The concepts of fairness and transparency in banking transactions
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The importance of Know Your Customer (KYC) and Anti-Money Laundering (AML) regulation
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Outline the basic services offered by retail banking
- Accounts, lending, insurance, mortgages, and money transmission services
- Define the life cycle of a personal customer and product matching during the cycle
- Understand customer interaction- physical branch, sky branch and digital banking
Retail lending products
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Describe the process of credit assessment, qualification, and affordability
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Explore mortgage loans
- What is property
- Mortgage types, mortgage pricing and approval process
- Mortgage documentation, appraisals, and security registration
- Construction loans and the mechanics of construction loans
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Outline of additional consumer loan products
- Types and structure of consumer loans – secured vs. unsecured
- Understanding annual percentage rate and interest payments
- Auto financing – loans vs. leasing
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Outline of credit card services
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Types of cards, credit card terminology and what the numbers on a credit card mean
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Mechanics of credit card transactions
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Analytics of credit card risk
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Additional retail banking services
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Identify other personal banking activities that generate non-interest income
- Foreign exchange services
- Share dealing and brokerage service
- Insurance services – life, vehicle, and home
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Money transmission services
Private banking services
- Defining private banking, who are the clients and how are they engaged?
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Understand the fundamentals of investing
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Why invest?
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The investment mandate, and investment policy statement (IPS)
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Selecting asset classes
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Characteristics of an investment portfolio
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DAY THREE
Corporate banking overview
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Why does a corporate customer come to a bank?
- Understanding the distinct types of corporate customers and market segmentation
- Defining the customer relationship – Transactional, cross selling, advisory or first call
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The life cycle of a corporate – start-up, growth, maturity, and decline
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What is the role of a corporate treasurer?
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How can a bank and the relationship manager add value to the corporate treasurer?
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What needs financing and how can the bank help?
Corporate credit risk
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Understand how credit risk differs between retail and corporate customers
- Understand how to assess a corporate credit proposal
- Measuring cash flow
- Debt a firm can sustain while maintaining acceptable credit standards
- Drivers of debt capacity and key constraints
Corporate lending products
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Working capital and why it matters – working capital ratios, receivable days, payable days and inventory days, DSO, DIO, and DPO
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Working capital products – RCF’s, invoice discounting/ factoring, and supply chain finance
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Secured, unsecured term lending, club, and syndicated loans
- Repayment and collateral protection
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What are covenants, why use them
- Good design -Conventional and financial
- Setting covenants - seasonality, information, and general
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Actions upon breach
Global markets
- Role of capital markets
- Overview of key segment and roles in an investment bank e.g., DCM/ECM, syndicate, sales & trading, corporate finance, and research
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Brief overview of debt and equity markets
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FX markets
- Understanding investors and their differing requirements
Interactive case study: Corporate exposure to FX risk
DAY FOUR
Correspondent banking services
- Outline the need for correspondent banking and the role of correspondent banks
- Identify the benefits to a bank of offering clearing services
Cash management services
- Why cash management services are attractive to a bank
- Risks to a bank, KYC - anti-money laundering
- Clearing services
- Correspondent banking – cross-selling opportunities
- Examining what cash management means to a corporate treasury team
Payment and collection services
- Examine the nature of payment operations
- Outline multiple collection types, multi delivery channels, and geographical challenges
- Examine the nature of collection operations
- Identify the issues with domestic vs. cross-border collections
- Define the use of virtual accounts and lock-box services
- Listing potential clients for payment and collection services
Trade finance services
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Risk issues for a corporate conducting a trade finance transaction
- Country risk, currency risk, commercial risk, and bank risk
- International trade documentation (commercial, official, shipping, insurance)
- Delivery terms, the use and impact of Incoterms 2020
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How a bank provides trade finance solutions to corporate customers through documentary collections (DP and DA), and letter of credit
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Letters of credit – issuing, confirming, and discounting
Treasury and risk management solutions
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Defining market risk and how corporate customers are exposed to market risk
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Outlining the corporate solutions offered by Riyad Bank to mitigate these market risks
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Forward rates and how they provide certainty of a rate or price
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Interest rate swaps (IRS) – mechanics and cash flow, features and uses in funding
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Use of options and how they can be used to create certainty
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Interest rate options - caps, floors, and collars
Documentation ISDA Master Agreement and the CSA
DAY FIVE
Putting it All Together and Communications
Exploring the bank’s balance sheet
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Introduction to the balance sheet of a bank, the main components of a bank balance sheet
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How bank financial statement are different to other companies
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What are bank assets
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- Secured vs unsecured lending, interest rate, diversification, concentration, and correlation risk
- Exploring the regulatory need to maintain high-quality liquid assets (HQLA) for the liquidity coverage ratio
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What are bank liabilities
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Exploring how banks are funded and the need for stable funding – loan to deposit ratio
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Overview of economics
- Components of demand, how GDP growth is reported
- Function of fiscal and monetary policy
- Understand what is meant by inflation and the central bank’s use of interest rates in inflation control
- Defining unemployment
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What are economic indicators?
Interactive case study: Impact on financial markets of a central bank rate rise
Understanding the financial press
- Understanding the financial press - Financial Times (FT) review
- What to read if you only have 30 seconds, 5 minutes, and 15 minutes
Interactive case study: Review FT for economic data, key market, industry, and regulatory news
Communicating
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Recognise the importance of communication skills in all client contacts
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Building trust and benefits of client trust
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Perception – what do you see, and creating the first impressions
- Objective of the client contact
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Are you listening?
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Answering questions
MODULE 2:
Day ONE - Defininf a Corporate, Strategic, and Reputational Risk Including ESG Considerations
Defining a Corporate
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Sole traders, partnerships, and limited liability companies
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What is equity, types of shares and shareholders rights
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Objectives of a company and business model
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How a company is structured and the roles within a company
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Understanding the distinct types of corporate customers and market segmentation
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The life cycle of a corporate – start-up, growth, maturity, and decline
Strategic and Reputational Risk
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What is strategy, defining strategy and strategic thinking
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Strategic models
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Defining corporate ESG considerations
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What is reputational risk, and corporate governance
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Risk management decisions
Corporate banking overview
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Why does a corporate customer come to a bank?
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Positioning the bank, the correct mix of interest vs. non-interest income
- Understanding the distinct types of corporate customers and market segmentation
- Defining the customer relationship – transactional, cross selling, advisory or first call
- The concepts of fairness and transparency in banking transactions
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The life cycle of a corporate – start-up, growth, maturity, and decline
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What is the role of a corporate treasurer?
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How can a bank and the relationship manager add value to the corporate treasurer?
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What needs financing and how can the bank help?
DAY TWO - Fundamentals of Accounting
Introduction to Accounting and Accounting Concepts
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What is accounting?
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Keys accounting concepts; prudence, going concern, matching, materiality, and consistency
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Who are IFRS and what are IFRS standards?
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What are corporate assets, liabilities, and equity and how do these definitions differ from those used in a bank
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Accounting terms - Cash vs. accruals, accruals, and prepayments, accrued income and deferred income, depreciation and amortisation, goodwill, impairments, costs – types, opex and capex
Introduction to Financial Statements
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Users of the financial statements
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The Income Statement
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Revenue, cost of goods sold, gross profit, operating profit, net profit, and margin
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Profitability – gross, operating, and net margins
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EBIT, EBITDA, and analysis of each
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Understanding depreciation and inventory valuation
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Examining both a corporate and bank income statement
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More on Financial Statements
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The Balance Sheet
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Understanding capital employed, capital – sources and uses, balance sheet structure for distinct types of companies, the relationship between the balance sheet and the income statement
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Goodwill, intangibles, provisions, and treasury stock
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The Cash Flow Statement
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Profit vs. cash
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The relationship between the balance sheet, income statement and cash flow statement, operating cash flow, investment cash flow and financing cash flow
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The Statement of Change in Equity
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Review of a corporate statement
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Building a set of simple financial statements
DAY THREE - Methods of Financing a Corporate Customer
Financing the Balance Sheet
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Funding current and non-current assets
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Cost of debt and the cost of equity
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Dividend capitalisation model, CAPM and WACC
Working Capital and Working Capital Funding Solutions
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Working capital and why it matters – working capital ratios, receivable days, payable days and inventory days, DSO, DIO, and DPO
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Working capital products – RCF’s, invoice discounting/ factoring, and supply chain finance
Long-term Financing
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Secured, unsecured term lending, club, and syndicated loans
- Repayment and collateral protection
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What are covenants, why use them
- Good design -Conventional and financial
- Setting covenants - seasonality, information, and general
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Actions upon breach
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Debt and equity capital markets
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Expected loss and the mechanics of credit ratings
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Ratio analysis, credit ratios
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Return ratios including gearing, interest coverage, liquidity, quick ratio, and current ratio,
Project Finance and Other Forms of Finance
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The nature of project finance
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Understanding the key players in a project finance transaction
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The mechanics of hire purchase and leasing
Corporate credit risk
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Country risk – PESTEL analysis, lessons from history, industries at greater exposure to sovereign credit risk
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Industry risk analysis – maturity cycle, cyclicality, profitability, dependence, regulatory environment, and Porters 5 forces
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Corporate credit risk – using internal and external credit ratings
- Measuring cash flow
- Debt a firm can sustain while maintaining acceptable credit standards
DAY Four - Correspendent Banking and Cash Management Solutions
Correspondent banking services
- Outline the need for correspondent banking and the role of correspondent banks
- Identify the benefits to a bank of offering clearing services
Cash management services
- Why cash management services are attractive to a bank
- Risks to a bank, KYC - anti-money laundering
- Clearing services
- Correspondent banking – cross-selling opportunities
- Examining what cash management means to a corporate treasury team
Payment and collection services
- Examine the nature of payment operations
- Outline multiple collection types, multi delivery channels, and geographical challenges
- Examine the nature of collection operations
- Identify the issues with domestic vs. cross-border collections
- Define the use of virtual accounts and lock-box services
- Listing potential clients for payment and collection services
Trade finance services
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Risk issues for a corporate conducting a trade finance transaction
- Country risk, currency risk, commercial risk, and bank risk
- International trade documentation (commercial, official, shipping, insurance)
- Delivery terms, the use and impact of Incoterms 2020
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How a bank provides trade finance solutions to corporate customers through documentary collections (DP and DA), and letter of credit
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Letters of credit – issuing, confirming, and discounting
DAY Five – Corporate Risk Management and Corporate Valuation
Treasury and risk management solutions
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Defining market risk and how corporate customers are exposed to market risk
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Outlining the corporate solutions offered by a bank to mitigate these market risks
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Forward rates and how they provide certainty of a rate or price
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Interest rate swaps (IRS) – mechanics and cash flow, features and uses in funding
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Use of options and how they can be used to create certainty
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Interest rate options - caps, floors, and collars
- Documentation ISDA Master Agreement and the CSA
Corporate Valuation Approaches
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Fundamentals of corporate valuation - intrinsic vs market value
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Relative vs. absolute value analysis
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Examine return on capital employed (RoCE), return on invested capital (RoIC) return on assets (RoA) and return on equity (RoE)
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Relative value and the use of ratios, including earnings per share (EPS), price/earnings ratio (PE ratio), and price/earnings to growth (PEG ratio)
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Discounted cash flow analysis
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Mechanics of discounting – PV of both free cash flow and terminal value
Real Estate Valuation Techniques
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What is real estate?
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Examining a real estate project feasibility study
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Real estate appraisal techniques
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Cost approach
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Market approach - physical comparison and gross income multiplier (GIM)
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Income approach – net operating income and capitalisation rate
MODULE 3:
DAY One - Introduction to Cash Management, Working Capital, and Financing Working Capital
Introduction to cash management
- Define what the treasury function and the treasurer are responsible for
- Outline the corporate objectives of cash management
- Identify why cash management is attractive to the bank
- Name the benefits of good cash management to both the corporate and the bank
- Examine the business and corporate operating cycle
Interactive exercise: Review of the objectives of cash management
Interactive exercise: Review of the benefits to a bank of cash management services
Importance of working capital
- Describe working capital needs, working capital vs. operating working capital
- Recognising why working capital matters
- Outline positive and negative working capital and the implications of both
- Define the cash conversion cycle (CCC)
- Outline the use of working capital metrics
- Recognise how a corporate might improve the efficiency of working capital
- Show the dangers of overtrading
Interactive case study: Exploring working capital metrics
Working capital financing
- Identifying the methods of financing working capital
- Describe receivables management, use of trade discounts
- Examine payable management and advantages of improving payables
- Show the use of bank overdrafts, revolving credit facilities and commercial paper
- Recognise alternative methods of working capital finance
- Outline the mechanics and use of: Confidential invoice discounting, receivables financing, factoring and supply chain financing (SCF)
Interactive case study: Structural differences between confidential invoice financing and factoring
Liquidity management
- Define the role and benefits for liquidity management
- State the aims of cash sweeping, cash pooling
- Define the mechanics, benefits and risks of cash sweeping and cash pooling
- Define the mechanics, benefits, and risks of notional pooling
- Outline the mechanics of interest optimisation and aggregation
- Show the options available for investing a cash surplus
- State the risks vs. returns on investing a cash surplus
Interactive exercise: Benefits of cash sweeping
Day Two – Accounts, Correspondent Banking, Payments and Collections, Card, and SWIFT Services
Account services
- Describe corporate accounts and accounts services
- Recognize the need for “Know Your Customer” (KYC) and Anti-Money Laundering (AML)
- Examine the role and nature of Basel III changes on a bank’s capital and funding structure
- Define “sticky deposits, Liquidity Coverage Ratio (LCR) and Net Stable Funding Ratio (NSFR)
- Identify operational and non-operational corporate relationships
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Electronic Banking – IBAN and Bank Identifier Code (BIC)
Interactive exercise: KYC screening and check list
Correspondent banking services
- Outline the need for correspondent banking and the role of correspondent banks
- Explain the use of Nostro and Vostro accounts
- Identify the benefits to a bank of offering clearing services
- Examine the central bank’s role in the international payment system
- Define the fundamentals of: Real Time Gross Settlement (RTGS), Net Settlement Systems (NSS) and Single European Payment Area (SEPA)
Payment and collection services
- Examine the nature of payment operations
- Outline multiple collection types, multi delivery channels and geographical challenges
- Examine the nature of collection operations
- Identify the issues with domestic vs. cross-border collections
- Define the use of virtual accounts and lockbox services
- Listing potential clients for payment and collection services
Interactive exercise: Examining the benefits of efficient payment and collection mechanics on working capital needs
Card services
- Define the types of card services available through a bank – charge, debit, and credit
- Show the mechanics of credit card transactions
- Describe individual and corporate card services
- Corporate linking and card association
- Outline the risks associated with cards and card risk management
- Define card acquiring services
Interactive exercise: drawing the mechanics of the card payment process
Interactive exercise: Risks associated with card acquiring
SWIFT services
- Introduction to SWIFT and SWIFT message standards
- Define the need for and the use of SWIFT messages
- Outline the message types and formats, standardisation of messages
- Describe the SWIFT for corporates services
- Objective of ISO messages
Interactive exercise: Review of standard SWIFT messages
Day Three – Client Access, Introduction to Securities Services, Safekeeping and Fund Services
Client access
- Describe developments in client access
- Examine individual and corporate electronic banking services
- Outline innovations in electronic banking
- Reporting, data management and data enrichment services
- Define treasury to bank communications
Interactive exercise: Review of innovations in electronic banking
Overview of trading and a trade
- Define a trade, the process of trade creation and the market participants
- Show forms of trade execution – OTC and exchange traded
- List pre-trade checks – legal and compliance
Operational overview
- Define the Straight Through Processing (STP)
- Recording static data, what it is and why is it important?
- Describe trade capture, identification, validation, enrichment, and conformation
- Recognise trade reporting – MiFID and OTC reporting practical considerations
Clearing, settlement process and safekeeping
- Define clearing, settlement and safekeeping and timeline for each activity
- Outline both the Delivery vs. Payment (DVP) and Delivery free of Payment (DFoP)
- Describe the process of central clearing and what are the advantages
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Examine settlement instructions and Standard Settlement Instructions (SSI)
- Outline the roles of fund services including Accounting & administration, compliance monitoring & reporting, and performance measurement & risk analytics
Inventory management
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Recognise the need for and process of Stock Borrow and Lending (SBL) and Sale & Repurchase Agreement (Repo)
Corporate actions
- Describe the nature of corporate action, voluntary and involuntary
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Examine each of:
- Dividend and coupon payments
- Stock splits and consolidations
- Stock buybacks
Operational risk
- Understanding the nature of operational risk
Day Four – Introduction to International Trade and Trade Finance
What is trade finance?
- Describe the origins and background to international trade
- Define the objectives of trade finance for the perspective of a bank
- State the bank’s view on risk mitigation, financing, settlement, and balance sheet management
- Outline which countries are the top 10 exporters and importers and the products traded
- Examine the participants connected to a trade finance transaction
Understanding the risks associated with trade finance
- Outline the potential dangers with international trade
- Defining the risk issues with international trade for the exporter and importer
- Examine how to mitigate potential risks
Interactive exercise: Review of the potential risks for both an exporter and an importer.
International trade documents
- Recognise that international trade means the flow of each of goods, documents, and cash
- State why documents are important
- Define the essential trade related documents
- Examine of trade documents -
- Commercial documents - Sales contract, invoice (commercial, tax, customs and consular)
- Transportation documents - Bill of Lading, air waybills, packing lists
- Insurance and financial documents - Insurance policy, bill of exchange, promissory note
- Official documents - Certificates of origin, certificates of inspection, analysis certificate and health certificate
Interactive case study: Examining a sample of above documents and what do they tell you?
Terms of delivery
- Define the role of the International Chamber of Commerce
- Describe the use and scope of Incoterms 2020?
- Examine underlying methods of delivery
Interactive exercises: Review of the Incoterms 2020 and cost comparisons of different Incoterms
Methods of payment
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Define the fundamental problems with international trade
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Identify the risk ladder
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Examine trade payment terms
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State the role of a bank in the payment process
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Describe the process of clean payments - open account vs. payment in advance
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Show the risks associated with both payment methods
Interactive exercise: “mapping out” cash flows and the flow of goods and documents
Day Five – Documentary Collection, Letters of credit, and Bond and Guarantees
Documentary collections
- Outline the relationship between the parties in a documentary collection
- Define and review the structure of documentary collections
- Delivery against acceptance, delivery against payment and avalisation
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List the risks and benefits of documentary collections
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Examining the duties of the banks involved with documentary collections
- Define the conditions for release of documents
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Introduction to The Uniform Rules for Collections published by ICC - URC 522
Interactive exercise: Participants in teams will “map out” the cash and document flows for documentary collections.
Bank financing associated with documentary collections
- Define a Bill of Exchange
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Outline the use of post shipment financing - export bills under collection & discounting, import bills under collection & avalisation and bill discounting against buyer risk (BDBR)
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Recognize the risks to a bank with financing under documentary collection
Interactive case study: Comparing Bills of exchange and promissory notes
Letters of credit
- Examine the bank – customer relationship and how it differs from documentary collections
- Define and review the structure of a letter of credit
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Describe common forms of lets of credit
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Irrevocable, irrevocable confirmed and transferable
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- Recognise the “Golden rules of a letter of credit”
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Examine the duties of the banks involved with a letter of credit
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List the risks and benefits to the exporter and importer of a letter of credit
- Outline the risks to the bank associated with issuing, advising, and confirming a letter of credit
- Show the advantages of confirmation of a letter of credit to the beneficiary
- Introduction to the International Chamber of Commerce UCP 600 Rules
Interactive exercise: Participants in teams will “map out” the cash and document flows for different letters of credit products.
Standby letters of credit and bonds and guarantees
- Outline the structure and potential use of a standby letter of credit
- Examine the mechanics of standby letters of credit
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Describe the use of guarantees and bonds including Tender/bid bonds, performance bonds, retention bonds/guarantees and warranty bonds/ guarantees (maintenance bonds)
- Introduction to International Standby Practice 98 (ISP 98) and The ICC Uniform Rules for Demand Guarantees 758 (URDG 758)
Interactive exercise: Participants in teams will “map out” a timeline for the use of guarantee and bond products.
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Our Tailored Learning Offering
Do you have five or more people interested in attending this course? Do you want to tailor it to meet your company’s exact requirements? If you’d like to do either of these, we can bring this course to your company’s office. You could even save up to 50% on the cost of sending delegates to a public course and dramatically increase your ROI.
If you want to run this course at a location convenient to you or if you want a completely customised learning solution, we can help.
We produce learning solutions that are completely unique to your business. We’ll guide you through the whole process, from the initial consultancy to evaluating the success of the full learning experience. Our learning specialists ensure you get the maximum return on your training investment.
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We have a combined experience of over 60 years providing learning solutions to the world’s major organisations and are privileged to have contributed to their success. We view our clients as partners and focus on understanding the needs of each organisation we work with to tailor learning solutions to specific requirements.
We are proud of our record of customer satisfaction. Here is why you should choose us to help you achieve your goals and accelerate your career:
- Quality – our clients consistently rate our performance ‘excellent’ or ‘outstanding’. Our average overall score awarded to us by our clients is nine out of ten.
- Track record – 10/10 of the world’s largest banks have chosen us as there training provider and we have delivered training across the largest banks and have trained over 25,000 professionals.
- Knowledge – our 100+ strong team of industry specialist trainers are world leading financial leaders and commentators, ensuring our knowledge base is second to none.
- Reliability – if we promise it, we deliver it. We have delivered over 25,000 events both in person and online, using simultaneous translation to delegates from over 99 countries.
- Recognition – we are accredited by the British Accreditation Council and the CPD Certification Service. In an independent review by Feefo we scored 4.2/5 on service and 4.7/5 on Coursecheck
Instructor
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Stephen Cosham
Biography
Steve is a seasoned financial training professional with over 21 years of international experience having to date trained in 37 countries. He has been responsible for structuring, writing, and delivering financial training to commercial banks, investment banks, supranational entities, regulators, and universities. Steve has trained extensively in the Middle East, most recently in Abu Dhabi and Saudi Arabia where he delivered multiple programmes on a range of financial topics including retail banking, corporate banking, capital markets, derivatives, and trade finance. Steve has written distance learning programmes relating to financial markets and transaction banking in in association with several academic institutions. Steve is a Fellow of the London Institute of Banking & Finance. Before his training career, Steve had 23 years of banking experience, 14 years of which were overseas. His banking career began in 1975, at NatWest working both within the branch network and Financial Control. In 1979, he accepted an RAF commission training as a pilot. Steve returned to banking in 1982 with the MB Group of Marine Midland Bank, (now HSBC), moving to New York in 1984 to establish a trading desk for syndicated loans. Later as Director assuming responsibility for the liquidation of the EM portfolio for the HSBC group. In 1990, he joined Citibank, on the EM sales desk. He transferred to Hong Kong in 1992 establishing an Asian EM sales desk. Later, as a managing director, he assumed responsibility for security sales in North Asia. He returned to London in 1998, managing the EM market syndicate desk at Citigroup.