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  • By far the biggest bank by assets in the country and boasting nine million account holders, ING is also the best bank in the Netherlands this year.
  • A regional SME champion shows how to operate on the world stage.
  • Most banks focus their corporate responsibility agendas on environmental, social and governance metrics and the drive to net zero, as well as on diversity and inclusion in terms of their customers and their own workforces. Banco Santander, western Europe’s best bank for corporate responsibility, has for many years looked beyond these core aspects of responsibility and found other ways to contribute to society.
  • Mauritius Commercial Bank (MCB) had another good year in 2023 and is again the best bank in the country for the review period.
  • There is so much to like about Sampath Bank’s approach to corporate responsibility. The Sri Lankan bank spent Rs91.3 million ($300,000) on all corporate social responsibility (CSR) initiatives in 2023. That is small compared to the sums lavished on the space by bigger lenders. Yet the bank, which allocates 1% of net profit to projects that further environmental and social sustainability, manages to squeeze so much out of what it has to give.
  • Commonwealth Bank of Australia (CBA) has solidified its standing as Australia’s best bank, driven not only by robust financial performance but also by its disciplined approach to margin management. Under the stewardship of chief executive Matt Comyn, the bank has strategically opted not to compete for less profitable mortgage customers to focus on delivering sustainable returns.
  • After being knocked back by Russia’s invasion of Ukraine, Kazakhstan’s economy rebounded last year, notching up over 5% growth on strong levels of consumer and public spending.
  • Citi stands head and shoulders above its rivals in this category. The products it generates are designed to help day-to-day business for all its clients, be they global corporates working in and across Africa, or African firms scaling up their regional and international presence.
  • It is in difficult times that the best franchises prove their mettle. JPMorgan’s formidable corporate and investment bank – now bolstered through its integration of commercial banking – was the one to beat over the last year. No rival can match its breadth, but the firm’s rejection of complacency means that it never stops improving.
  • In recognition of multiple market-leading developments in its banking business and an impressive financial performance last year, maib is Moldova’s best bank.
  • Some capital markets franchises make their name for sheer volume, topping the deal rankings by simply being everywhere. Others take a different tack, picking spots where they know they excel and then doing so. For yet again being on some of the most challenging and intellectually demanding deals in the review period, Morgan Stanley is North America’s best bank for financing.
  • ‘Being there’ is one of Citi’s many skills. It is always there for clients: underwriting stock offerings, printing bonds and taking the lead on bridge loans to support complex acquisitions.