Country Awards for Excellence 2020: Western Europe
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Country Awards for Excellence 2020: Western Europe



Best bank: UniCredit Bank Austria

UniCredit Bank Austria wins this year’s award for Austria’s best bank by virtue of its excellent profitability and commitment to innovation. The Italian subsidiary, which boasts a market-leading position in corporate banking and private banking, saw net profit last year jump by 33.7% to €568 million, representing a return on allocated capital of 14.1%.

This was achieved despite substantial investment in digitalization, an area in which UniCredit Bank Austria has established a track record as a pioneer.

The bank was the first to introduce a digital language assistant in Austria and remains the only lender to allow credit transfers via smartphone photos, while its digital offering for corporates was recently expanded with the addition of a web-based tool for currency trading.

Last year also saw the launch of an app that allows digital execution of mortgage loans, in collaboration with German fintech Homestory.

Another fintech partnership – this time with PayKey – led to the introduction in February of a facility that links UniCredit Bank Austria’s mobile banking app with any written communication via smartphone.

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