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The bank’s chief executive has led from the front to create an institution that is more diverse and better reflects the society in which it works.

While Mexico is at the centre of the nearshoring debate, Costa Rica is quietly getting the job done. In 2023 the country attracted foreign direct investment inflows equal to 12% of its economy, which in turn drove economic growth above 5%. Costa Rica has long been an appealing place to develop service companies that sell into the US, including 170 shared service centres that perform back office and strategic operations for parent companies.

It is in difficult times that the best franchises prove their mettle. JPMorgan’s formidable corporate and investment bank – now bolstered through its integration of commercial banking – was the one to beat over the last year. No rival can match its breadth, but the firm’s rejection of complacency means that it never stops improving.

The banking environment in Tunisia worsened last year due to the absence of a financing package to meet the government’s funding needs. This led to Moody's downgrading four banks in January 2023 because of the sovereign downgrade. The agency changed its outlook on the sector to stable in January 2024.

Brazil’s Nubank is the momentum story in global banking. In 2023, the bank added 19 million clients (to a total of 93.9 million), and it now can claim to bank 53% of the adult population of Brazil. It is also now seeing a positive operating leverage effect from the growth in its client base. In the fourth quarter of 2023, it recorded revenue of $2.4 billion (Nubank is listed on the NYSE and all its earnings are reported in dollars), which was up 57% on an annual basis. Net income jumped 489% to $360.9 million, with a return on equity of 23%.

‘Being there’ is one of Citi’s many skills. It is always there for clients: underwriting stock offerings, printing bonds and taking the lead on bridge loans to support complex acquisitions.

The bank's ability to offer a full set of services almost everywhere around the globe sets it apart from the competition.

Bank of Kigali is again Euromoney’s best bank in Rwanda this year.

Nearly all banks today make claims to be helping to save the planet in one way or another. One that has consistently done more than most when it comes to shifting the balance within the financial services industry is Bank of America, and it wins the award for North America’s best bank for sustainable finance.

Under the leadership of president Khairussaleh Ramli, Maybank has exceeded the broader industry performance and achieved several milestones this year, for which it receives the award for Malaysia’s best bank. With total assets exceeding RM1 trillion ($212 billion) and a remarkable 17.5% rise in net profit to RM9.35 billion in 2023, the bank has grown while delivering record dividend payouts. Profit before tax was up 5.6% and return on equity rose to 10.8% from 9.6% in the previous year.

Ecobank Sierra Leone recorded double-digit growth in its commercial banking operations last year, with gross loans to business customers up by 45% to $11.8 million. Customer deposits were up by 3%, reaching $25.7 million.

Goldman Sachs has been the preeminent mergers and acquisitions advisory firm for almost as long as the business has existed in its modern form. Its performance in the difficult environment of 2023 showed how resilient its franchise is, and it once again wins the award for North America’s best bank for advisory.