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  • Transaction services are a vital part of UniCredit’s rationale as a pan-European bank, and its leadership in this area is particularly evident in central and eastern Europe, where the bank’s regional head of transactions and payments is Riccardo Madinelli.
  • Scotiabank has demonstrated remarkable consistency amid a very volatile economic period, reflecting the management team’s focus on initiatives to improve the productivity and efficiency of the bank.
  • Raiffeisen Bank Kosovo is the country’s best bank after a year in which it introduced of a series of new and enhanced products across its banking businesses, materially grew its client base and generated a record net profit.
  • Baiduri Bank is again Brunei’s best bank, not just because of its impressive financial performance but also for its dedication to digital transformation.
  • Banreservas’ president Samuel Pereyra would argue that as a state-owned bank, all of its activities are led by a sense of corporate responsibility. Its loan portfolios are directed towards providing credit to industries targeted as crucial for the Dominican economy’s growth and its recent international expansion has been developed to facilitate financing flows between the country and its large international diaspora.
  • While Honduras has shifted its political allegiance to China – it ended diplomatic relations with Taiwan in an attempt to win investment from the Asian superpower – its real problems lie closer to home. The economy is stuck in a remittances trap, with annual payments from its diaspora back to the country worth almost 30% of GDP, which is the highest ratio in the region.
  • Stanbic Bank Uganda (SBU) turned in a strong performance over the review period. Net profit was USh421 billion ($110 million), up 18% from USh357 billion in 2022. Net loans increased to USh4 trillion, while deposits ended the year at USh6 trillion, both up 3% on 2022.
  • DemirBank is Kyrgyzstan’s best bank in recognition of an impressive performance last year.
  • Paraguay continues to prove that a raft of business-friendly economic policies can pay off in Latin America, with the small landlocked country enjoying GDP growth of 4.5%. Part of that bump was due to the recovery from the previous year’s drought, but economists are confident of another year of growth above 3% in 2024.
  • While Mexico is at the centre of the nearshoring debate, Costa Rica is quietly getting the job done. In 2023 the country attracted foreign direct investment inflows equal to 12% of its economy, which in turn drove economic growth above 5%. Costa Rica has long been an appealing place to develop service companies that sell into the US, including 170 shared service centres that perform back office and strategic operations for parent companies.
  • Ecobank Guinea rolled out its Xpress Loan service in Guinea last year, which enables customers to obtain short-term micro credit loans using their mobile phones. The service was launched in partnership with Dubai fintech Optasia and pan-African telecommunications giant MTN.
  • There are many ways in which banks can demonstrate their commitment to social responsibility and some come amid the most challenging times. The devastating earthquake in southern Turkey at the beginning of last year triggered an immediate response in support for the affected communities from the country’s corporate and banking sectors.