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Awards for Excellence 2009: Bolivia

Best Bank: Banco Mercantil Santa Cruz

The past 12 months have clearly shown that Banco Mercantil Santa Cruz can survive economic and political challenges. Not only has the downturn started to adversely affect trade flows from the land-locked country, but political conflicts also continue to bubble under the surface.

However, despite this dismal operating environment, Banco Mercantil has managed to generate the largest return on equity in its 104-year history of 41.87%.

It is the most profitable bank in Bolivia for the third year in a row.

As the biggest bank in Bolivia, Santa Cruz holds 20% of the loan market and 25% of the deposits market.