FX Survey 2019: Regional Customer Satisfaction- Subcategories
.
| Americas (North America, Latin America, Caribbean) |
| Algorithmic Trading |
| Rank 2019 |
Rank 2018 |
Counterparty |
CSAT Score 2019 |
| 1 |
- |
BNP Paribas |
55.3% |
| 2 |
2 |
Citi |
48.3% |
| 3 |
- |
JPMorgan |
45.9% |
| 4 |
4 |
Bank of America Merrill Lynch |
42.6% |
| 5 |
3 |
State Street |
25.4% |
| 6 |
- |
Bank of New York Mellon |
23.3% |
|
|
|
|
| Americas (North America, Latin America, Caribbean) |
| Research |
| Rank 2019 |
Rank 2018 |
Counterparty |
CSAT Score 2019 |
| 1 |
2 |
Bank of America Merrill Lynch |
59.3% |
| 2 |
- |
BNP Paribas |
47.4% |
| 3 |
3 |
Citi |
43.0% |
