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The three-year-long dominance of HSBC in both categories of Euromoney’s Cash Management Survey has come to an end, as Deutsche Bank stepped up to the take the financial institutions (FI) prize.
The German bank climbed from second place in last year’s survey, with HSBC pushed down into the runner’s up spot.
It also held on to its regional awards – with top positions for best regional cash manager for Asia, Middle East and Australasia – as well as its top spot for clearing in euros, dollars, sterling and yen in Asia.
The non-FI survey saw no change on last year’s top three, with Citi and Deutsche Bank holding on to second and third place respectively.
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It was a strong year for Citi – in addition to retaining its second place for non-FIs, it rose to third place from fourth in the FI category, switching places with its US rival Bank of America Merrill Lynch.
There was some change further down the tables, as Standard Chartered saw non-FI success, rising from 10th to seventh place in the rankings.
Meanwhile, there were some impressive climbs up the rankings as Bank of Tokyo-Mitsubishi UFJ broke into the top 10 in 10th position, from 15th in 2014. Danske Bank moved up from 22nd to 20th place, while Intesa Sanpaolo pushed into the top 20 in 17th place, having ranked 24th last year.
In addition to the rankings, the survey also questioned corporates on their opinions on the issues affecting them and their cash management operations.
This year’s study investigated more deeply the ways corporates use their cash management providers and the additional services they offer. Interestingly, 79% of non-FI respondents stated they use their providers for payments, 69% use providers for FX and 45% use them for lending.
The continued move to digital operations was also clearly demonstrated, as corporates reported that 86% of their payments and 50% of collections are now made electronically.
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Presented for completion in multiple languages and divided with separate tailored questions for FI and non-FI clients, the survey pulled in an impressive 27,000 responses. The respondents comprised international clients, ranging from companies with a turnover below $50 million to more than $100 billion.
Respondents were asked to indicate which three banks they use the most for their cash management services. They were then asked to rate their providers on a scale of one (poor) to seven (excellent) across the services they offer.