Rates survey 2012: Client satisfaction ratings
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Surveys

Rates survey 2012: Client satisfaction ratings

Client satisfaction ratings

Ability to deal with large transactions/volumes
Back office capabilities
Economic research
Liquidity consistency
Market research/Strategy
Pricing
Sales coverage/Client service

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Euromoney Rates survey 2012: Index

Ability to deal with large transactions/volumes
2012 2011 Bank Score
1 1 HSBC 5.90
2 3 Barclays Capital 5.89
3 6 JPMorgan 5.87
4 4 RBS 5.84
5 12 Société Générale 5.82

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Back office capabilities
2012 2011 Bank Score
1 10 Société Générale 5.70
2 1 HSBC 5.60
3 2= Barclays Capital 5.57
4 8 BAML 5.52
5 7 Credit Suisse 5.50

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Economic research
2012 2011 Bank Score
1 4 Nomura 5.61
2= 1 Goldman Sachs 5.60
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