Cash Management Survey 2017: Methodology

COPYING AND DISTRIBUTING ARE PROHIBITED WITHOUT PERMISSION OF THE PUBLISHER: CHUNT@EUROMONEY.COM

By:
Published on:

Overview

Euromoney surveys cash managers, treasurers and financial officers worldwide to rank and assess their top providers of  cash management services. The survey is split into separate questionnaires for corporations and financial institutions.

Respondents are asked to indicate:

·         Which three banks they currently use most for their cash management services

·         To rate their three most used cash managers from Unsatisfactory to Exceptional across various service categories.


Survey of Corporates

Quantitative Rankings

Voting

Respondents are asked to vote for their cash management provider by country, by region, and globally, or for any permutation based on their remit and related ability to vote on behalf of their company’s use of cash management.

Respondents can respond more than once, but only for separate countries or regions where they have cash management operations.

If more than one vote is received for an individual country or region from the same company, then where possible the respondents will be contacted and their votes aggregated into one response. If this is not possible, then the most senior person’s response will be counted.

Scoring

Final scores for domestic, regional and global cash management providers are determined by a weighted ranking based on the relative gross sales of the respondents.

In the case of domestic/country rankings, there needs to be at least 10 votes for the top bank within that country for a ranking to be published.

Service Category Rankings

Voting

Service categories are assigned a qualitative designation of “unsatisfactory,” “improvement needed,” “meets expectations,” “exceeds expectations” and “exceptional,” which are assigned numeric weightings of 1 to 5.

Scoring

The winning institutions are those with the greatest number of exceptional votes in each category. 

Survey of Financial Institutions

Voting

Respondents are asked to nominate their cash management providers by region and by transactional currency.

Respondents can respond more than once, but only for separate countries or regions where they have cash management operations.

If more than one vote is received for an individual country or region from the same company, then where possible the respondents will be contacted and their votes aggregated into one response. If this is not possible, then the most senior person’s response will be counted.

Scoring

In the lead categories, each voter’s nominated top bank is awarded four points, second place three points and third place two points. These scores are then totalled for each bank to give a final score.

Service category rankings: Tables are calculated by taking the arithmetic mean of the ratings for each individual category. To qualify in these categories, banks need to receive 5% of the total individual vote count in that category.


2017 Results

After data verification and validation, we received 25,743 valid responses for the non-financial institutions results and 2,538 for the financial institutions results.

Please direct comments and questions to: data@euromoney.com