Rates survey 2012: Client satisfaction ratings by institution type

March 06, 2012

Client satisfaction ratings by institution type Corporates Ability to deal with large transactions/volumes Back office capabilities Economic research Liquidity consistency Market research/Strategy Pricing Sales coverage/Client service Trade ideas Financial institutions Ability to deal with large transactions/volumes Back office capabilities Economic research Liquidity consistency Market research/Strategy Pricing Sales coverage/Client service Trade ideas return to the Euromoney Rates survey 2012: Index
Corporates
Ability to deal with large transactions/volumes
2012	2011	Bank	Score
1	1	HSBC	6.03
2	2	Barclays Capital	6.00
3	9	Deutsche Bank	5.94
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Back office capabilities
2012	2011	Bank	Score
1	4	Barclays Capital	5.68
2	7	Société Générale	5.67
3	1	HSBC	5.61
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Economic research
2012	2011	Bank	Score
1	2	HSBC	5.68
2	3	RBS	5.56
3	1	Barclays Capital	5.55

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