| Relationship management (Average out of 7) | |||
| ’10 | Bank | Score | |
| 1 | BNP Paribas | 5.94 | |
| 2 | Deutsche Bank | 5.93 | |
| 3 | Citi | 5.87 | |
| 4 | UniCredit | 5.74 | |
| 5 | Calyon | 5.55 | |
| 6 | Commerzbank | 5.37 | |
| 7 | JPMorgan | 5.31 | |
| 8 | Bank of Tokyo-Mitsubishi UFJ | 5.29 | |
| 9 | Standard Chartered | 5.22 | |
| 10 | HSBC | 5.12 | |
| Risk management/Mitigation | |||
| ’10 | Bank | Score | |
| 1 | Citi | 5.67 | |