Somewhat ironically for the world’s best digital bank, DBS is powerless to deal with a slew of automated impersonation calls which besiege Singaporeans most days. DBS is not the only institution affected – the Ministry of Health is the most popular target of the moment – but it is by far the most affected bank.
You know the drill: you pick up the phone to an unfamiliar number, and a recorded voice says something like, “this is DBS bank, your account has been locked due to suspicious activity, press 1 to unlock,” and if you do so, you’ll be asked for your password.
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