How Bessant helped boost Bank of America’s bottom line
With just under half of Bank of America’s staff reporting to her, Cathy Bessant is one of the most powerful people in banking. She sees technology now developing faster than banks’ ability to implement it – or work out what to do with it – and believes cyber security to be the most important challenge of all.
When Cathy Bessant speaks, the banking world tends to listen. After a long and successful career in the industry, she has witnessed many of its ups and downs. Now, as the chief operations and technology officer at Bank of America, she is at the cutting edge of arguably the biggest transformation that she or any of her contemporaries have witnessed.
“The notion that there is some kind of intersection between banking and technology is a misconception. Through a process almost of osmosis, they have come to be one and the same thing,” Bessant tells Euromoney.