Cash management survey 2016: Methodology

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Euromoney surveys cash managers, treasurers and financial officers worldwide. The survey is split into a non-financial institutions questionnaire and a financial institutions questionnaire. Respondents are asked:

·         To indicate which three banks they use most for their cash management services

·         To rate their lead cash manager on a sliding scale of 1= Very Poor to 7= Excellent across various service categories.


Non-financial Institutions

Global and Regional responses: In the lead categories, each voter’s nominated top bank is awarded four points, second place three points and third place two points. Each voter’s score is then weighted depending on the annual gross sales of the part of the business for which the voter is responsible, as follows:

1.      Greater than $100 billion – a factor of 7 is applied.

2.      $10 billion to $99.99 billion – a factor of 6 is applied.

3.      $2.5 billion to $9.99 billion – a factor of 5 is applied.

4.      $500 million to $2.49 billion – a factor of 3 is applied.

5.      $100 million to $ 499.9 million – a factor of 2 is applied.

6.   Less than $100 million – a factor of unity is applied.

These scores are then totalled for each bank to give a final score.

Domestic/Country responses: In the lead categories, each voter’s nominated top bank is awarded four points, second place three points and third place two points. These scores are then totalled for each bank to give a final score.

On a domestic/country level, no weightings are applied to the voter’s scores. For a country ranking to be published, there need to be at least 10 votes for two banks within that country.

Service category rankings: Tables are calculated by taking the arithmetic mean of the ratings for each individual category out of 7. To qualify in these categories, banks need to receive 5% of the total individual vote count in that category.

Non-financial institutions can tick one (and only one) of the following to complete particular sections of the survey:

Global plus Regional

Regional

Regional plus Domestic

Domestic

Respondents tick ‘Global plus Regional’ if they are voting on behalf of their company’s cash management operations globally. This will also give them the option to vote regionally.

Respondents tick ‘Regional’ if they are able to vote on behalf of their company’s cash management operations in a specific region (Western Europe, Middle East etc).

Respondents tick ‘Regional plus Domestic’ if they are able to vote on behalf of their company’s cash management operations in a specific region (Western Europe, Middle East etc) and able to vote on their cash management operations in a specific country.

Respondents tick ‘Domestic’ if they are able to vote on behalf of their company’s cash management operations in a specific country (the country they work in for which they have specific knowledge of the cash management operations within it).


Financial Institutions

Respondents are asked to nominate their lead providers by region and by transactional currency. In the lead categories, each voter’s nominated top bank is awarded four points, second place three points and third place two points. These scores are then totalled for each bank to give a final score.

Service category rankings: Tables are calculated by taking the arithmetic mean of the ratings for each individual category out of 7. To qualify in these categories, banks need to receive 5% of the total individual vote count in that category.


Respondents can respond more than once, but only for separate countries or regions where they have cash management operations.

If more than one vote is received for an individual country or region from the same company, then where possible the respondents will be contacted and their votes aggregated into one response. If this is not possible, then the most senior person’s response will be counted.

We received 53,427 responses to the non-financial institutions part of the poll and 6,041 to the financial institutions part. After data verification and validation, 32,019 valid responses went into creating the non-financial institutions results and 2,203 into the financial institutions results.

The main reasons for deletion were insufficient contact details, multiple responses from the same firm, self-voting, lack of confirmation from the respondent of their identity and irregularities in the data given.

Research conducted with Asiamoney

Euromoney and its associate publication Asiamoney conducted the research for their respective cash management polls together this year.

Over 50,000 respondents filled in one questionnaire and we applied separate methodologies to create the Euromoney and Asiamoney rankings.

Euromoney’s methodology continues to represent its global scope, while Asiamoney’s focus is on a granular, local level. Given this different focus, Asiamoney was able to use a portion of the research to create more tailored, granular rankings for its audience.

Euromoney’s methodology has not changed from previous years. The only difference this year is that we have a slightly larger pool of responses because of the participation of voters who had previously only participated in the Asiamoney poll.

Euromoney focuses on producing overall rankings on domestic, regional and global levels from the non-financial institutions portion of the poll. For the FI section, Euromoney publishes an overall global ranking, and regional rankings by currency.  

Unlike Euromoney, Asiamoney does not produce a total, overall ranking for all company sizes in a country, currency product or region.

Please direct comments and questions to Tessa Wilkie at twilkie@euromoney.com