Regional Awards for Excellence 2013: North America
Best Bank in the US
In the US, Wells Fargo is a force to be reckoned with. In the first quarter of 2013, the bank posted a 22% increase in profits. It was the 13th consecutive rise in earnings and the eighth consecutive quarter to break a record. Wells Fargo has some 6,200 branches across 39 states with 30,000 bankers, yet its success is largely attributable to its ability to maintain a level of customer service similar to that of a smaller community bank.