Rates survey 2011: Financial Institutions Client Satisfaction Ratings
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CAPITAL MARKETS

Rates survey 2011: Financial Institutions Client Satisfaction Ratings

Financial Institutions Client Satisfaction Ratings

Ability to deal with large transactions/volumes
Back-office capabilites
Economic research
Electronic execution/trading platform
Liquidity consistency
Market research/strategy
Pricing
Sales coverage/client service

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Euromoney Rates survey 2011: Results index

Ability to deal with large transactions/volumes
2011 Entity Score
1 Goldman Sachs 5.91
2 Deutsche Bank 5.88
3 RBS 5.87

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Back-office capabilities
2011 Entity Score
1= HSBC 5.48
1= UBS 5.48
3 BNP Paribas 5.47

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Economic research
2011 Entity Score
1 Goldman Sachs 5.97
2 JPMorgan 5.68
3 Barclays Capital 5.63

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Electronic execution/Trading platform
2011 Entity Score
1 Barclays Capital 5.73
2 Deutsche Bank 5.63
3 UBS 5.44

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Liquidity consistency
2011 Entity Score
1= HSBC 5.66
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