HSBC retains the award for best bank for transaction services for the third straight year thanks to its ability to adapt to the pandemic and the rapidly changing needs of regulators and its customers. In the Middle East that means being there when it matters. The bank processed $552 billion in payments and $54 billion in trade for 15,000-plus clients last year.
Overseen by Sunil Veetil, head of global trade and receivables finance, Middle East, north Africa and Turkey, HSBC rolled out a host of new services and upgraded others.
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