Awards for Excellence national winners 2025: Moldova

Best bank 2025: OTP Bank

OTP Bank takes Moldova’s best bank award, thanks to its new product initiatives launched in 2024 that strengthened its market position and enhanced its services.  

The bank launched Moldova’s first risk sharing facility in partnership with the EU and European Bank for Reconstruction and Development, which provided €30 million in loans to bolster small and medium-sized enterprises (SMEs). This move underscores OTP Bank’s commitment to fostering economic growth and supporting local businesses.  

Adding another feather to its cap, OTP Bank introduced Cash In ATMs and a business card cash collection service in September 2024. These services have substantially improved liquidity access for SMEs, offering round-the-clock financial operations which empower businesses to manage finances more efficiently.  

The bank took significant strides in digital banking by enabling a fully online credit approval process that concludes within just five minutes via specialised microsites. This advancement has not only streamlined lending practices but has also positioned OTP Bank as a leader in digital financing solutions. 

Financially, OTP Bank has demonstrated robust growth with its corporate loan portfolio escalating by MLei 921.4 million ($55 million) in 2024 alone, subsequently increasing its total asset share by 4.6 percentage points. Such growth has strengthened its fiscal standing, reflecting the bank’s strong risk management and operational strategies.  

OTP Bank also maintained a solid presence in the corporate banking sector of Moldova, holding a 17.4% market share in legal entity deposits and capturing 12.5% of total assets, hence securing the position of fourth largest bank nationally. 

Through these strategic initiatives and solid financial performance, OTP Bank has not only enhanced its service delivery but has also cemented its role as a pivotal player in Moldova’s banking landscape. 

Best bank for large corporates 2025: maib

maib has firmly positioned itself as Moldova’s leading bank for large corporates, demonstrating significant strides in innovating corporate banking solutions and services throughout 2024.  

The bank’s corporate client base notably increased to 632, with a remarkable uptick in green investment loans within this segment, which now account for over 14% of corporate portfolios, surpassing the initial target of 10%. This reflects maib’s commitment to sustainability and supports their corporate clients in achieving greener operational practices. 

2024 also saw maib enhancing its corporate payment solutions through the introduction of the Visa Platinum business card and Moldova’s very first digital business card. These initiatives not only streamline financial transactions for businesses but also integrate cutting-edge convenience and security features that cater to the dynamic needs of large corporations. 

Further improving the accessibility of its services, maib launched a mobile version of its business internet banking. This development ensures that corporate clients can manage their financial operations efficiently from anywhere, directly contributing to enhanced business agility. 

maib’s partnership with Mastercard enabled the integration of AI-driven hyper-personalisation into its digital banking services. This strategic move leverages advanced technology to tailor banking experiences to the unique needs of corporate clients, significantly enriching client interaction and satisfaction. 

In a move towards complete digitalisation, maib pioneered fully digital insurance services for their corporate clientele. The integration of 100% digital insurance products like the Green Card, Travel, and MTPL not only streamlines the process but also significantly reduces administrative burdens on businesses, exemplifying maib’s commitment to leveraging technology for client benefit and operational efficiency in corporate banking.