Removing frictions in cross-border payments

Authors
	Didier Balland, Head of product development & marketing, cash clearing services, global transaction banking, Societe Generale
	Olivier Miet Head of sales & network management global transaction banking, Societe Generale

“We will never entirely eliminate friction in cross-border payments,” says Didier Balland, head of product development & marketing, cash clearing services, global transaction banking at Societe Generale, “but how we respond to it and resolve any blocks to payments will be key. Reducing the amount of time it takes to resolve an issue will reduce the amount of friction.