Trinidad and Tobago
Best Bank: Republic Bank
It has committed $7 million between 2004 and 2008 to social development projects, under an initiative called the Power to Make A Difference, through outreach events, sport, culture, poverty alleviation, education, and entrepreneurship.
The bank has a programme of customer feedback panels, which improve its customer relationships and enable it to make its service offerings more relevant.
In January this year, it launched its internet banking service and is implementing the second phase of the project, to allow customers to perform intricate transactions easily online.