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Cash management poll 2001: Full results

Best overall
Rank Institution Total score
1 Citibank 383
2 Deutsche 220
3 HSBC 56
4 ABN Amro 48
5 JPMorgan Chase 32
6 Bank of America 30
7 Standard Chartered Bank 29
8 BNP Paribas 24
9 BSCH 21
10 Barclays 18

International cash management (ICM) Providers
When did you send your last RFP for international cash management?
No reply 55
1 year plus 40
2 years plus 19
3 years plus 7
5 years or over 8

Top criteria used to select ICMs
1 Innovative payment/collection methods 381
2 Customer support/Implementation team 376
3 Good electronic banking system 309
4 Experience and reliability 280
5 Global branch network 271
6 Competitive pricing 265
7 Have the best technology 250
8 Good electronic banking security 246
9= Expertise 240
9= Proposed web-based solutions 240
11 Best cut-off times 231
12 Quality of people 230
13= Commitment to business 229
13= Ability to replicate structure globally 229
15 Proposed cross-border cash pooling 225
16 Long-term relationship with bank 213
17 Good quality standards 147
18 On recommendation/advice from head 118
19 Member of chosen association of banks 116
20 Value dating 115
21 Banks credit rating 112
22 Usage of EDIFACT standard 76

How the lead ICMs rate
  Citi Deutsche HSBC ABN Amro JPMorgan Chase
Bank accounts
Local currency accounts Good OK Good OK Good
Euro accounts Excellent Excellent Excellent Excellent Excellent
Foreign currency accounts Excellent Excellent Excellent Excellent Excellent
Auto investment service Good OK Good OK Good
Debiting accounts with lead ICM bank Good Good Good Excellent Excellent
Debiting accounts with...

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