Best private bank: mBank
Leveraging innovative digital services to connect with its clients, mBank achieved a significant increase in assets under management during the review period, with new inflows exceeding PLN1 billion ($258 million).
mBank boasts a team of 18 highly qualified professionals, each holding a CFA certification, a Polish investment adviser licence or a stockbroker’s licence.
As 83% of users actively engage with internet banking, 64% use the mobile app, and 97% are served remotely, there has been a significant reduction in physical branch visits, allowing employees to focus on more value-add services.
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