Best private bank: FortePremier
FortePremier excels in providing exclusive private banking services to a range of clients, including entrepreneurs, business owners and public figures.
The bank’s asset and wealth management services encompass brokerage, securities portfolio management, Eurobonds, endowment life insurance, real estate advisory and tax consulting. Clients benefit from premium cards such as the Visa Infinite and Mastercard World Elite cards, which offer a wide array of privileges. The bank also offers high yield saving deposits and is the first financial institution in Kazakhstan to offer Lombard loans collateralised with securities.
FortePremier’s Nomad Club loyalty programme allows clients to earn miles with domestic carrier Air Astana, with premium cardholders enjoying free access to domestic airport lounges. Additional lifestyle services include travel insurance, concierge service and art advisory.
The bank runs the Future Leader Academy, preparing children aged 12 to 16 to inherit their parents’ businesses.
Best for digital solutions: FortePremier
FortePremier provides standout digital services to its clients in Kazakhstan, leveraging technology to make banking more accessible, efficient and client centric.
As the first and only bank in the country to open a dedicated round-the-clock call centre for premier clients, it demonstrates its commitment to accessibility. By providing assistance with everyday questions, the bank significantly enhances the client experience, ensuring that premier clients receive timely support whenever needed.
The bank also launched a digital service that allows clients to submit payment orders without needing to visit an office physically. This service, not yet offered by competitors, has been widely adopted.
Additionally, the bank introduced ForteForex, a digital service within its mobile app that enables clients to exchange currencies with no bank fees, providing flexibility, cost savings and convenience.
