Best international private bank: FNB
FNB again demonstrated commitment to building out its comprehensive suite of wealth solutions during the review period. The bank has a 42% market share in the domestic wealth space, serving more than 5,500 high net-worth clients.
The firm’s structure is designed to deliver a client-centric experience, with a dedicated service desk and team of business bankers supported by product development teams. This ensures clients receive personalised and efficient service.
Over the review period, FNB’s strategic focus began to shift from product to client-value propositions, emphasising client insights, needs-based solutions, and a focus on client experience and secular sustainable value.
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