Best bank: Raiffeisen Bank Albania
Raiffeisen Bank is Albania’s best bank this year in recognition of its retail, corporate and treasury banking services, and its strong financial performance during the year. This was demonstrated across product and service enhancements in its main three banking businesses.
In retail banking, Raiffeisen introduced contextual lending – leveraging customer data to better tailor loan offers – an online carbon footprint measurement tool to encourage sustainable practices among customers, and iKes, an online cash loan product.
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