For banks across the world, the coronavirus pandemic created countless new challenges in servicing clients and many sought answers in the acceleration of their digital development. Over a number of years Citi has been working to improve its digital offerings across all its businesses – work that stood it in good stead to help retail and institutional clients tackle the new environment they faced in 2020.
In recognition of the progress the bank has made across a range of different areas, Citi wins the award for North America’s best digital bank.
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