Group level
Best bank: UniCredit Bulbank
UniCredit Bulbank delivered a strong performance in 2025, supported by increased investment in digital capabilities and improvements to the customer journey.
The bank saw significant financial growth, with retail loans increasing by 28% to €5.5 billion in 2025 and retail deposits rising by 21% to €8.2 billion, supporting a 17.5% increase in total assets and net profit of BGN903 million ($527 million). This growth was driven by continued lending momentum, including a 25% increase in retail lending and 32% growth in mortgages.
Digitalisation remained central to both growth and customer outcomes, with mobile active users growing by approximately 10% to exceed 800,000, equivalent to roughly 75% of the customer base.
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