Global Customer Satisfaction: Service Categories
Overall
Salesforce
Research
Service
Algorithmic Trading
Global Customer Satisfaction: Client Types
Overall
Salesforce
Research
Service
Algorithmic Trading
Overall
Salesforce
Research
Service
Algorithmic Trading
Overall
Salesforce
Service
Overall
Salesforce
Research
Service
Algorithmic Trading
Overall
Salesforce
Research
Algorithmic Trading
Overall | |||
Rank 2019 | Rank 2018 | Counterparty | CSAT Score 2019 |
1 | - | XTX Markets | 55.4% |
2 | 1 | State Street | 42.6% |
3 | 2 | Bank of America Merrill Lynch | 42.1% |
4 | 3 | Standard Chartered | 40.9% |
5 | - | Bank of New York Mellon | 38.3% |