FX Survey 2019: Global Best Service

June 11, 2019

Results Index

More data

Global Customer Satisfaction: Service Categories

Overall
Salesforce
Research
Service
Algorithmic Trading

Global Customer Satisfaction: Client Types

Banks

Overall
Salesforce
Research
Service
Algorithmic Trading

Non-financial Corporations

Overall
Salesforce
Research
Service
Algorithmic Trading

FX Trading Platforms

Overall
Salesforce
Service

Leveraged Funds

Overall
Salesforce
Research
Service
Algorithmic Trading

Real Money

Overall
Salesforce
Research
Algorithmic Trading

Overall
Rank 2019	Rank 2018	Counterparty	CSAT Score 2019
1	-	XTX Markets	55.4%
2	1	State Street	42.6%
3	2	Bank of America Merrill Lynch	42.1%
4	3	Standard Chartered	40.9%
5	-	Bank of New York Mellon	38.3%
6	5	JPMorgan	37.2%

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