The material on this site is for financial institutions, professional investors and their professional advisers. It is for information only. Please read our Terms & Conditions, Privacy Policy and Cookies before using this site.

All material subject to strictly enforced copyright laws. © 2021 Euromoney, a part of the Euromoney Institutional Investor PLC.
Surveys

FX Survey 2018: Regional Customer Satisfaction- Subcategories



.





Regional Customer Satisfaction
Americas (North America, Latin America, Caribbean) 
Salesforce
2018 Liquidity Provider Score (%)
1 State Street 68.5%
2 Standard Chartered 67.3%
3 Deutsche Bank 50.0%
Research
2018 Liquidity Provider Score (%)
1 State Street 64.3%
2 Standard Chartered 53.6%
3 HSBC 45.2%
Service
2018 Liquidity Provider Score (%)
1 State Street 67.0%
2 Standard Chartered 62.2%
3 Bank of America Merrill Lynch 55.0%
Algorithmic Trading
2018 Liquidity Provider Score (%)
1 BNP Paribas 55.2%
2 Deutsche Bank 54.5%
3 Standard Chartered 51.3%
    Back to top
Asia  
Salesforce
2018 Liquidity Provider Score (%)
1 State Street 57.1%
2 Bank of America Merrill Lynch 49.0%
3 Standard Chartered 45.3%
Research
2018 Liquidity Provider Score (%)
1 Commerzbank 57.1%
2 State Street 50.6%
3 Bank of America Merrill Lynch 41.8%
Service
2018 Liquidity Provider Score (%)
1 State Street 52.4%
2 UBS 48.7%
3 Bank of America Merrill Lynch 46.2%
Algorithmic Trading
2018 Liquidity Provider Score (%)
1 Bank of America Merrill Lynch 45.7%
2 State Street 38.7%
3 Goldman Sachs 37.0%
    Back to top
Middle East, Africa, Central & Eastern Europe
Salesforce
2018 Liquidity Provider Score (%)
1 Societe Generale 61.3%
2 Standard Chartered 57.7%
Research
2018 Liquidity Provider Score (%)
1 Standard Chartered 50.7%
2 Citi 49.4%
3 Societe Generale 44.4%
Service
2018 Liquidity Provider Score (%)
1 Societe Generale 52.9%
2 Standard Chartered 49.2%
3 Citi 40.9%
Algorithmic Trading
2018 Liquidity Provider Score (%)
1 Citi 66.7%
2 Standard Chartered 51.3%
3 Societe Generale 44.4%
    Back to top
Western Europe* 
Salesforce
2018 Liquidity Provider Score (%)
1 State Street 53.2%
2 Bank of America Merrill Lynch 46.8%
3 Standard Chartered 45.9%
Research
2018 Liquidity Provider Score (%)
1 State Street 42.4%
2 JPMorgan 39.0%
3 Goldman Sachs 32.3%
Service
2018 Liquidity Provider Score (%)
1 State Street 54.8%
2 Bank of America Merrill Lynch 43.5%
3 JPMorgan 41.7%
Algorithmic Trading
2018 Liquidity Provider Score (%)
1 JPMorgan 35.6%
2 Goldman Sachs 34.7%
3 State Street 32.4%
    Back to top

*Please note that due to a small correction in the calculation of the rankings, the Western Europe results differ slightly to the version published in the June edition of Euromoney magazine.

We use cookies to provide a personalized site experience.
By continuing to use & browse the site you agree to our Privacy Policy.
I agree