| Cash management banks face their customers at London's Capital Club |
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How did the events of September 11 affect you all and how have they changed the way you think about the business?
Helen Glennie: I think it's had a profound effect on most people, what happened. We have offices in Manhattan, in Times Square, and we're very fortunate that was where they were. But everybody knows of somebody who was affected. I can imagine it's 10 times worse in the banking community.
I have to say our key banks were on the phone indicating whether or not everything was all right - we actually worked with them so we didn't actually make dollar payments. We have a treasury centre in New York and we basically phoned them and asked them did they need any back-up. But we were fine.
| The participants | |
| Anne Collard | Head of EMEA treasury services consulting group, JPMorgan |
| Mark Davies | Head of product management, corporate cash management, ABN Amro |
| Andrew England | Managing director, global head of product management, global cash management, Deutsche Bank |
| Helen Glennie | Assistant treasurer - international, Joseph E Seagram & Sons |
| Patrick Krähenbühl | Group vice-president, group function corporate finance and taxes, ABB |
| Fiona Munro | Commercial initiatives manager, Vodafone |
I think in London we're one of the major financial centres - you have to be very aware of that.