In 2024, Techcombank further solidified its position as Vietnam’s best bank, driven by a standout financial performance and continuous improvement of its digital transformation journey.
Techcombank delivered excellent financial results in 2024, with credit growth of 20.8% and a low non-performing loan ratio of 1.17%. Current account savings account (CASA) balances rose 27%, pushing its industry-leading CASA ratio to 40.9%.
Total operating income and profit before tax grew 17.3% and 20.3% year-over-year, respectively. Net interest income surged 28.2% to D35.5 trillion ($1.4 billion), supported by a strong 4.2% net interest margin. With a 114% loan loss coverage ratio and upgraded credit ratings, Techcombank reinforced its reputation for financial strength and prudent risk management.
The bank remained at the forefront of its five-year digital transformation journey backed by $500 million of investment
Thanks to its excellent execution of the omnichannel strategy, by the close of 2024 Techcombank achieved a milestone – adding over 1.9 million new clients during the year and serving approximately 15.4 million customers in Vietnam. More than half (55.1%) of these new customers joined through digital platforms, while 43.6% were onboarded via branches.
On the digital side, the bank remained at the forefront of its five-year digital transformation journey backed by $500 million of investment with 91% of transactions conducted online and having over 10 million active mobile users.
