ING Bank has continued to invest in its cash management offering in Luxembourg. It has focused on reliability, speed and sustainability in a financial centre where precise treasury operations are essential.
Much of the progress centred on non-bank financial institutions, particularly fund and asset managers, whose payments need to align with fund operations and market execution. ING streamlined KYC checks and digital account opening, supported by a dedicated implementation team. For some clients, this brought account opening times below five days, shortening the route from onboarding to live banking operations.
Having accelerated access to accounts, ING also addressed the reliability and oversight of transactions once clients were operational.
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