Awards for Excellence 2020
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Kenya’s Equity Bank stands out for its digital offering, and is poised to take advantage of the coronavirus-fuelled pivot towards cashless banking.
Kenya is already a leader in digital banking, with over 30 million people using mobile money services last year. The success of Safaricom’s M-Pesa app has dramatically increased financial inclusion across the country, highlighting how banks must be innovative and highly digitalized to serve the needs of the population.
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