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| © 2019 Euromoney |
| Results Index |
| More data |
| Americas (North America, Latin America, Caribbean) | |||
| Algorithmic Trading | |||
| Rank 2019 | Rank 2018 | Counterparty | CSAT Score 2019 |
| 1 | – | BNP Paribas | 55.3% |
| 2 | 2 | Citi | 48.3% |
| 3 | – | JPMorgan | 45.9% |
| 4 | 4 | Bank of America Merrill Lynch | 42.6% |
| 5 | 3 | State Street | 25.4% |
| 6 | – | Bank of New York Mellon | 23.3% |
| Americas (North America, Latin America, Caribbean) | |||
| Research | |||
| Rank 2019 | Rank 2018 | Counterparty | CSAT Score 2019 |
| 1 | 2 | Bank of America Merrill Lynch | 59.3% |
| 2 | – | BNP Paribas | 47.4% |
| 3 | 3 | Citi | 43.0% |
| 4 | 1 | State Street | 40.1% |
| 5 | – | JPMorgan | 37.4% |
| 6 | – | Bank of New York Mellon | 29.6% |
| 7 | – | Goldman Sachs | 27.8% |
| 8 | – | Barclays | 26.3% |
| Americas (North America, Latin America, Caribbean) | |||
| Salesforce | |||
| Rank 2019 | Rank 2018 | Counterparty | CSAT Score 2019 |
| 1 | – | Bank of New York Mellon | 57.8% |
| 2 | 1 | State Street | 54.9% |
| 3 | 3 | Bank of America Merrill Lynch | 52.4% |
| 4 | 2 | Standard Chartered | 49.5% |
| 5 | 9 | Goldman Sachs | 46.5% |
| 6 | 8 | BNP Paribas | 45.5% |
| 7 | – | Deutsche Bank | 43.8% |
| 8 | 7 | HSBC | 40.9% |
| 9 | – | Morgan Stanley | 39.4% |
| 10 | 6 | Citi | 38.8% |
| Americas (North America, Latin America, Caribbean) | |||
| Service | |||
| Rank 2019 | Rank 2018 | Counterparty | CSAT Score 2019 |
| 1 | 3 | Bank of America Merrill Lynch | 52. |
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