There are many reasons why markets become fragmented.
For example, regional banks have seen an opportunity to differentiate themselves from larger competitors by specializing by region or even by currency. Institutions that can develop deep knowledge in particular areas can compete against global banks by delivering high-quality execution.
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| Jerry Norton, CGI |
Technology has helped by enabling sell-side firms to make their processes and businesses more automated, allowing them to lower their fixed cost and remove variable elements, explains Jerry Norton, head of strategy for CGI’s UK financial services business.
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