According to Jeremy Smith, head of financial services at market intelligence firm McLagan (Z/Yen): “Most non-financial services industries have long-standing measurements of efficiency, from profitability in sawmills in the US to cost benchmarking for mobile phone operators in Europe. However, formal efficiency measurement in wholesale financial markets is much less developed.” Smith argues in his report Cost per trade and STP benchmarking that there are several reasons for this, including the constant development of new products, and in foreign exchange, particularly, the use of multiple platforms, both internally and externally.
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