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Look at any of the largest banking franchises and it’s easy to pick holes in their businesses. Take the biggest of them all, Citi: a firm that seems to do well everywhere it operates, but at the same time has frustrated countless talented managers as they attempt to control the sheer scale of its operations.
Or HSBC, which excels in so many areas but has noticeably failed, so far, to make inroads in the two markets it has most urgently targeted: the US and global investment banking.
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