While many companies attempt to cut costs by simply moving work to an offshore outsourcer, the formula for reaping benefits by improving business process sourcing is much more complex, according to executives at a recent conference held by The Hackett Group, a business advisory firm.
One key element to success is to analyze end-to-end business processes carefully, and consider a range of possible sourcing options before deciding if one or perhaps several implemented in combination will best serve the company’s needs.
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