Xchanging and Boots sign seven-year £400 million outsourcing contract

Boots, the health and beauty retailer, has appointed Xchanging, the leading business processing services company, to manage part of their indirect spend. Xchanging will be responsible for elements of expenditure in travel, marketing, resourcing, facilities management and workplace services. The contract, which will run for seven years, will see Xchanging manage an annual spend of about £58m on Boots’ behalf.

Within this contracted spend, Xchanging will have exclusive responsibility for engaging and negotiating with suppliers, in order to drive through consistent processes and policies, and deliver a lower cost profile.