Corporate boards see shortcomings in monitoring & reporting

Only about 34% of board members and top executives say their companies are proficient at monitoring critical non-financial indicators of corporate performance according to a new survey conducted on behalf of Deloitte Touche Tohmatsu by the Economist Intelligence Unit (EIU).

The majority of board directors and senior executives surveyed for the study? called ?In the Dark: What Boards and Executives Don’t Know about the Health of Their Businesses?? say that factors such as customer satisfaction, innovation, supplier relations and employee commitment are critical to corporate success.