There was great potential for confusion at Deutsche Bank?s London office one day last month. Standing in the grand reception area was a large sign bearing the words ?Welcome to Marks and Spencer?.
As our UK readers know, M&S is one of the country?s best-known retail brand names ? a purveyor of cotton underwear, elasticated trousers and fine food since 1884.
The store also has a long-standing reputation for accepting returned items. If your grandmother and great aunty Flo both buy you the same M&S sweater for Christmas, you can always take one back ? no questions asked.
Thanks for your interest in Euromoney!
To unlock this article:
