Rates survey 2011: Overall Client Satisfaction Ratings

Overall Client Satisfaction Ratings Ability to deal with large transactions/volumesBack-office capabilitesEconomic researchElectronic execution/trading platformLiquidity consistencyMarket research/strategyPricingSales coverage/client service return to the Euromoney Rates survey 2011: Results index Ability to deal with large transactions/volumes 2011 Entity Score 1 HSBC 5.92 2 Goldman Sachs 5.90 3 Barclays Capital 5.89 4 RBS 5.85 5 Deutsche Bank 5.84 ▲ […]

Overall Client Satisfaction Ratings

Ability to deal with large transactions/volumes
Back-office capabilites
Economic research
Electronic execution/trading platform
Liquidity consistency
Market research/strategy
Pricing
Sales coverage/client service

return to the
Euromoney Rates survey 2011: Results index

Ability to deal with large transactions/volumes
2011 Entity Score
1 HSBC 5.92
2 Goldman Sachs 5.90
3 Barclays Capital 5.89
4 RBS 5.85
5 Deutsche Bank 5.84

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Back-office capabilities
2011 Entity Score
1 HSBC 5.53
2= Barclays Capital 5.44
2= BNP Paribas 5.44
2= UBS 5.44
5 JPMorgan 5.43

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Economic research
2011 Entity Score
1 Goldman Sachs 5.86
2 JPMorgan 5.70
3 Barclays Capital 5.66
4 Nomura 5.58
5 HSBC 5.53

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Electronic execution/Trading platform
2011 Entity Score
1 Barclays Capital 5.70
2 Deutsche Bank 5.57
3 Goldman Sachs 5.45
4 UBS 5.44
5 HSBC 5.42

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Liquidity consistency
2011 Entity Score
1 HSBC 5.70
2 JPMorgan 5.66
3 Barclays Capital 5.64
4 Deutsche Bank 5.61
5= RBS 5.59
5= Société Générale 5.59

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Market research/Strategy
2011 Entity Score
1 Goldman Sachs 5.83
2 Barclays Capital 5.74
3 JPMorgan 5.71
4 Nomura 5.69
5 Bank of America Merrill Lynch 5.57

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Pricing
2011 Entity Score
1 Morgan Stanley 5.78
2 UBS 5.74
3= Barclays Capital 5.59
3= HSBC 5.59
3= Nomura 5.59

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Sales coverage/Client service
2011 Entity Score
1 HSBC 6.

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