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return to the Euromoney Trade Finance survey 2011: Results index |
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| Relationship management | |||
| 2011 | 2010 | Score | |
| 1 | 4 | UniCredit | 6.07 |
| 2 | 5 | Crédit Agricole | 5.94 |
| 3 | 2 | Deutsche Bank | 5.91 |
| 4 | 3 | Citi | 5.9 |
| 5 | 15 | Société Générale | 5.85 |
| 6 | 1 | BNP Paribas | 5.84 |
| 7 | ING | 5.82 | |
| 8 | 6 | Commerzbank | 5.7 |
| 9 | 7 | JPMorgan | 5.68 |
| 10 | 13 | RBS | 5.45 |
| Risk management/Mitigation | |||
| 2011 | 2010 | Score | |
| 1 | 1 | Citi | 5.52 |
| 2 | 2 | Deutsche Bank | 5.39 |
| 3 | 11 | Crédit Agricole | 5.36 |
| 4= | ING | 5.33 | |
| 4= | 5 | JPMorgan | 5.33 |
| 6= | 4 | Commerzbank | 5.3 |
| 6= | 10 | UniCredit | 5.3 |
| 8= | 3 | BNP Paribas | 5.28 |
| 8= | 14 | Société Générale | 5.28 |
| 10 | 8 | Bank of America Merrill Lynch | 5.13 |
| Competitive pricing | |||
| 2011 | 2010 | Score | |
| 1 | 2 | Crédit Agricole | 5.59 |
| 2= | 12 | Bank of America Merrill Lynch | 5.19 |
| 2= | 4 | Deutsche Bank | 5.19 |
| 4 | 3 | Citi | 5.15 |
| 5 | ING | 5.14 | |
| 6 | 11 | JPMorgan | 5.13 |
| 7 | 13 | Barclays | 5.1 |
| 8 | 6 | Standard Chartered | 5.09 |
| 9 | 8 | Commerzbank | 5.04 |
| 10 | 1 | BNP Paribas | 5.03 |
| Trade documentation | |||
| 2011 | 2010 | Score | |
| 1 | 1 | Deutsche Bank | 5.64 |
| 2 | 6= | Crédit Agricole | 5.63 |
| 3 | 3 | Commerzbank | 5.56 |
| 4 | 4 | Citi | 5.49 |
| 5 | 5 | UniCredit | 5.42 |
| 6 | 6= | JPMorgan | 5.39 |
| 7 | ING | 5.35 | |
| 8 | Société Générale | 5.33 | |
| 9 | 2 | BNP Paribas | 5.31 |
| 10= | 8 | HSBC | 5.15 |
| 10= | 12= | RBS | 5.15 |
| Global trade network | |||
| 2011 | 2010 | Score | |
| 1 | 1 | Citi | 6.03 |
| 2 | 2 | Deutsche Bank | 5.86 |
| 3 | 5 | JPMorgan | 5.61 |
| 4 | 4 | HSBC | 5.57 |
| 5 | 3 | BNP Paribas | 5.52 |
| 6 | ING | 5.5 | |
| 7 | 12 | UniCredit | 5.49 |
| 8 | 8 | Crédit Agricole | 5.42 |
| 9 | Société Générale | 5.39 | |
| 10 | 6 | Commerzbank | 5.36 |
| Customization of solutions/Innovation | |||
| 2011 | 2010 | Score | |
| 1 | 1 | Citi | 5. |
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