Capitolis wins the world’s best FX solution for client service award for its sophisticated workflow technology and service model built around close and continuous client engagement.
The company’s proposition is grounded in a straightforward idea: product development should begin with a client problem rather than a technology looking for a use. Capitolis says every major product it has launched originated in conversations about specific client pain points. Its original Novations platform, agency flow expansion, fast-track novations, FX initial margin optimisation, straight-through processing (STP) and futures porting solution all emerged from requests or co-development work with market participants.
This approach gives the company’s feedback loop real substance.
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