Best bank 2025: CAC International Bank
CAC International Bank has distinguished itself as a leader in Djibouti’s banking sector through substantial advancements in digital innovation and stringent security standards. It is notable for being the first bank in the nation to obtain both ISO 9001:2015, a benchmark in quality management, and ISO 27001:2022, which recognises excellence in information security. This dual certification underscores its commitment to operational excellence and robust security protocols.
The bank’s transformative approach to technology is evidenced by its earlier introduction of cash deposit machines – the first in the country – and point-of-sale devices that support transactions via Visa and Mastercard, markedly enhancing customer transaction ease and security. The adoption of Oracle banking software in 2023 also signified a substantial leap in its operational efficiency that now vastly improves customer experience, integrating modern technology to streamline services.
Demonstrating comprehensive growth in its infrastructure, CAC International Bank operates Djibouti’s most extensive ATM network, totalling 29 machines. Innovations such as MyCAC Wallet, CACPay for QR-based payments, and pioneering online payment gateways specifically for port systems, illustrate its pivotal role in expanding financial technology across the country.
In terms of financial performance in 2024, the bank reports a robust return on equity, at 12%, and maintains a stable non-performing loan ratio at 3%. Its cost-to-income ratio stands at 87%, reflecting significant financial health. Furthermore, the bank saw a 33% growth in net profits from the previous year, with total assets growing by 16%, marking solid financial growth and stability. These metrics not only highlight financial resilience but also CAC International Bank’s formidable role as a catalyst for economic development and financial inclusivity in Djibouti.
Best bank for ESG 2025: iib East Africa
iib East Africa has demonstrated a profound commitment to environmental, social, and governance (ESG) principles, making it a standout candidate for Djibouti’s best bank for ESG. The bank has channelled investments towards ESG-focused initiatives, achieving a notable 20% annual growth in its ESG financing, which amounted to $45 million in 2024. This includes funding the expansion of solar panels to minimise diesel dependency and financing the development of fibre-optic networks, thus advancing digital inclusion in underserved areas.
The bank’s support extends to climate-resilient housing projects and the provision of ESG-compliant trade finance for small and medium-sized enterprises, highlighting its dedication to nurturing a sustainable economic environment. iib East Africa’s robust environmental policy integrates ESG factors into its underwriting and risk assessments, emphasising renewable energy and clean technologies. The institution also adheres to strict exclusions, such as not funding activities linked to illegal logging or animal cruelty, aligning its operations with global standards like the UN Global Compact principles, which promote human rights and environmental responsibility.
On a community level, iib East Africa has initiated several engagement programmes, including clean-up campaigns and donations for education and health, fostering a culture of sustainability. The bank also focuses on internal practices, achieving significant reductions in electricity and fuel consumption through enhanced sustainability measures. This comprehensive approach to ESG, from financing impactful projects to instilling an ESG-centric culture among employees – and within the community – distinctively positions iib East Africa as a leader in sustainable banking in Djibouti.
